Frequently Asked Questions
Everything you need to know about shopping at DrCurvy
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary based on the destination and selected shipping method.
What is your return policy?
We offer a 30-day return policy on all eligible items. Products must be in their original, unused condition with all tags attached to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
At DrCurvy, we prioritize quality and ethics. We work closely with our manufacturers to ensure that all products are produced under fair labor conditions and meet high quality standards.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement if you need to make changes or cancel your request.